Part I Understanding Nursing Management And Organizations
Chapter 1 Introducing Nursing Management
Chapter 2 Designing Organizations
Chapter 3 Delivering Nursing Care
Chapter 4 Leading, Managing, Following
Chapter 5 Initiating and Implementing Change
Chapter 6 Managing and Improving Quality
Chapter 7 Understanding Power And Politics
Part II Learning Key Skills In Nursing Management
Chapter 8 Thinking Critically, Making Decisions, Solving Problems
Chapter 9 Communicating Effectively
Chapter 10 Delegating Successfully
Chapter 11 Building And Managing Teams
Chapter 12 Handling Conflict
Chapter 13 Managing Time
Part III Managing Resources
Chapter 14 Budgeting And Managing Fiscal Resources
Chapter 15 Recruiting And Selecting Staff
Chapter 16 Staffing and Scheduling
Chapter 17 Motivating And Developing Staff
Chapter 18 Evaluating Staff Performance
Chapter 19 Coaching, Disciplining, and Terminating Staff
Chapter 20 Reducing Turnover, Retaining Staff
Chapter 21 Managing Absenteeism and Other Staff Problems
Chapter 22 Preventing Workplace Violence
Chapter 23 Handling Collective-Bargaining Issues
Part IV Taking Care Of Yourself
Chapter 24 Managing Stress
Chapter 25 Advancing Your Career
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